Jess Cossens

Analyst

Jess is an analyst with Right Lane who supports our consultants by conducting research and undertaking analysis of qualitative and quantitative data as well as managing the day-to-day logistics of our projects and client relationships.

Jess has exceptional attention to detail and a methodical approach to running client engagements. She has developed expertise in implementation of business improvement processes and stakeholder engagement.

Jess’s recent engagements include:

  • Strategy and planning: Engaging with clients to understand the internal and external ‘forces at work’ impacting upon their organisations, and using this knowledge in the development of their strategic plans.
  • Workshops: Working with large groups to cascade strategic decisions through to all staff; providing forums for staff to present their perspectives. Co-creating ideation and innovation processes in the healthcare and events and facilities management sectors.
  • Governance and decision making: Assisting a government client to create a vision for the future of its industry and maximise its own position in that context, and improving the same client’s governance and decision making arrangements.
  • Stakeholder engagement: Planning and co-facilitating inclusive stakeholder engagement processes, ensuring all perspectives are expressed and fostering innovation in client organisations.

Jess holds degrees in Arts and Engineering (First Class Honours) from Monash University.

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