Independent Office for School Disputes Resolution (the Office)

The Independent Office for School Dispute Resolution (the Office) is a recent initiative of the state government. The Office works with parents, students and the school community to resolve complex and intractable complaints in Victorian government schools. Right Lane worked alongside the Office senior team in their first formal strategic planning process. The focus was to determine the longer term strategic aspirations and develop the five year strategic plan to guide the Office through its next and expanded phase of operations. This new plan will enable the Independent Office to continue its important work helping to create a strong education community that re-engages students and their families with their schools and the education department.