Many of our clients have a strong focus on continuously strengthening their governance, driven by internal resolve and external scrutiny. These efforts typically include clarifying board committee roles, reviewing board composition and directors’ capabilities, revisiting delegations and strengthening board and director review processes.
For many years, clients have turned to Right Lane for assistance with governance projects. We’ve worked with scores of boards on strategy. Clients turn to Right Lane because:
- We consider governance projects part of an overall picture taking into consideration the organisation’s strategic priorities, organisational capabilities and competitive environments
- We are experienced in working with not-for-profit organistions, financial services companies and government agencies who have complex governance considerations due to the nature of their industry
- We have worked extensively with boards who have a representative component
- We take a facilitative approach which, when appropriate, encourage collaboration between the chair, board, CEO and executive team.
The understanding and insights we’ve gained, and the empathy and trusted relationships we’ve built, while working with directors on this central challenge, has left us well placed to assist chairs and their boards to address governance issues and challenges.
Our governance related services
- Board strategy days and other inclusive strategy development processes
- Board capability matrices and gap assessments
- Confidential board issue resolution
- Director and board performance assessments
- Stakeholder mapping and engagement
- Governance structures and clarification of responsibilities (i.e. board composition, delegation frameworks, board and committee charters, CEO/Chair role clarification)
- Board culture project for a large financial services institution
- Board conflict resolution for a global investor initiative
- Director performance feedback for a sporting organisation
- Director capability analysis for a prominent public sector agency
- Conducted a full governance review in collaboration with a major legal firm, resulting in a revised constitution, committee structure and charters
- Codified board culture for a board in transition (multiple new directors)
- Reviewed a board’s capabilities and developed a framework of ‘multiple diversities’ to inform director recruitment
- Facilitated a detailed, outcome-oriented review of current and alternative governance arrangements (specifically focused on board composition and renewal)
- Collaborated with Chair to evaluate the effectiveness of directors and provided individual and board feedback; helped clarify roles of CEO and Chair to foster the best possible collective impact
- Worked with the board of a large state government authority facing significant change in the composition of its board to identify required competencies of new directors
Governance and stakeholder engagement case studies
Thank you to our clients for allowing us to share these profiles.
Industry Super Australia (ISA) manages collective projects on behalf of profit-for-members Industry SuperFunds with the objective of maximising the retirement savings of five million industry super members. These projects include research, policy development, government relations and advocacy as well as the well-known Industry SuperFunds Joint Marketing Campaign. Right Lane worked with ISA on its stakeholder engagement, along with the organisation’s long-term aspiration and strategy, goal setting, initiative prioritisation and ways of working.
Kaiela Arts is an Aboriginal art centre located in Shepparton which provides an important space for artists and the community to connect with art and culture. Their work drives important outcomes for their artists and the broader Aboriginal and non-Aboriginal communities. Through our previous work with the Fairley Foundation in Shepparton, we were asked to help facilitate a workshop with the Kaiela Arts board, staff and artists to develop a MOU as they progress towards an important change for their organisation and people. This MOU has helped Kaiela Arts to articulate their position to fellow stakeholders in a significant community development project in Shepparton.
Sustainability Victoria is a statutory authority responsible for delivering Information, advice and support resources for all Victorians, to improve our environment and use resources wisely. Right Lane worked with Sustainability Victoria to facilitate the Ministerial Food Waste Roundtable with major food producers, supermarkets and food rescue organisations on the topic of reducing food waste in Victoria. The Roundtable provided the Minister with an opportunity to hear directly from stakeholders the most useful ways that the Victorian Government can support industry and manufacturers to reduce food waste.
With alcohol being to blame for one in twelve visits to emergency rooms, the Foundation for Alcohol Research and Education (FARE) educates the community about alcohol consumption, alcohol-related harms and government policies, and advocates against the marketing techniques of the alcohol industry. After assisting FARE with its strategic plan in 2014, we assisted the organisation with a board capability assessment project in 2015, to help the organisation target the best possible new directors during a period of board change.
Financial services organisation board culture review
This organisation was also experiencing a turnover of directors and wanted to preserve and propagate its board culture, having experienced some unproductive conflict in the past.
This engagement involved conducting in-depth interviews with departing directors and a workshop with the board. Through this process the board agreed:
- the board culture and its elements
- what that meant for the recruitment of new directors
- what behaviours supported the most desirable aspects of the board culture
- how directors expected the board and organisational culture to conflate
- how directors could preserve and promote the board culture.
These data, which were published to a high standard, became an important board artefact, informing board ways of working and director recruitment.