StateCover is a mutually-owned provider of workers compensation insurance to local governments across NSW. Its ‘soul’ purpose is to create shared value for its member councils and the communities they serve. As well as providing workers compensation insurance, StateCover works with its members to provide injury prevention and injury management services. Everything StateCover does is for the benefit of its members and stakeholders. In 2017, Right Lane was engaged in a number of projects with StateCover, including helping the organisation to articulate its purpose, strategy and goals. To encourage fresh thinking and innovation, we facilitated a co-creation process to engage StateCover’s potential members in the design of innovative new products and services.