Our team are experienced consulting professionals with a strong belief in the work we do

Her recent experience has included:

• Working alongside the CEO and executive team of a fast-growing technology company to reset their vision and define their core values.
• Working for the executive team of a government social services agency to redesign their operating model to increase program integration and improve client outcomes.
• Supporting the CEO and executive team of a national advocacy organisation to scale their influence in response to increased government funding.
• Designing and leading a co-design process to bring together government community leaders and end users to design a new initiative to support economic development in regional Victoria.
• Leading the customer journey mapping for a financial services client.

Chiara has a deep passion for social impact and has worked with a number of local and international NFP organisations. She was a founding volunteer and board member at the Oaktree Foundation and has worked with indigenous organisations in the Cape York Peninsula and the Tiwi Islands. She previously served as a board member and deputy chair of Environmental Justice Australia and joined the Merri Health board in 2023.

Prior to joining Right Lane Consulting, Chiara worked at the Boston Consulting Group where she was a core member of the public sector practice. Chiara was a policy adviser at the Department of the Prime Minister and Cabinet in Canberra where she worked under the Rudd and Gillard Governments on health reform and international policy.

Chiara has a Bachelor of Arts and a Bachelor of Laws (Honours) from the Australian National University and a Masters of Public Administration from Columbia University.

Listen to Chiara Lawry on the Future Women Leadership series talk about how to create (or change) your team’s strategy. 

Marc has worked directly with 130 CEOs and has provided strategy counsel to:

• Australia’s largest biotech
• Australia’s largest and the world’s fastest growing super fund
• A world leader in influenza vaccines
• The world’s leading responsible investment initiative
• Australia’s #1 asset consultant
• Australia’s largest digital advertising company
• Australia’s leading plaintiff law firm
• Two of the country’s major regulators in energy and financial services
• Australia’s #1 online lender to small businesses
• The world’s online accounting software leader
• Australia’s leading cancer charity
• Australia’s largest union and the peak body representing workers in Australia
• Australia’s second-largest employer
• One of the world’s largest infrastructure managers and one of the country’s largest infrastructure projects
• The country’s leading audit firm.

Marc is particularly proud of his work advising profit-to-member super funds over 25 years; and the counsel he has provided to around 110 Australian non-profit and public sector clients, including numerous peaks and advocacy organisations, foundations and charities, sporting bodies and public institutions.

Marc holds bachelors and masters degrees in business from Monash and the Melbourne Business School respectively and a PhD from the University of Melbourne.

He is an Executive in Residence at the Melbourne Business School, where he is also on the advisory board of the Centre for Social Purpose Organisations.

• Levy, M. (n.d.). The process of reviewing strategy. MBS Industry insights. https://mbs.wistia.com/medias/21dx32ug0n
• Levy, M. (n.d.). Strategy definition. MBS Industry insights. https://mbs.wistia.com/medias/2cq3yr03u0
• Levy, M. (n.d.). Reconciling purpose and profit. MBS Industry insights. https://fast.wistia.net/embed/iframe/g32tn72bgr?web_component=true&seo=true
• Levy, M. (2024, September). What does it mean to be a ‘responsible business’? Moving the conversation forward. Right Lane Consulting. https://www.rightlane.com.au/what-does-it-mean-to-be-a-responsible-business-moving-the-conversation-forward/

Zoe has extensive experience in leading strategy, planning, growth and organisation projects in the financial services, retail, healthcare and government sectors. Her recent projects have involved:

• Facilitating strategic thinking and strategic planning workshops with a multitude of for profit, not-for-profit and government organisations. Facilitating steering committees (including a diverse range of stakeholders and views) as they oversaw a critical organisation change. Developing a strategy and organisation design for a disruptive specialty retailer with a promising growth trajectory.
• Working with several organisations in the financial services and travel and leisure sectors to help board and executive teams rethink their vision and purpose statements to help guide strategic decision making.
• Facilitating staff and board workshops with one of Australia’s largest industry super funds. Working with a large client team to transform a financial services organisation’s approach to growth strategy, from executing priority growth options to supporting a subcommittee of senior directors to advance the merger agenda.
• Leading organisation redesign projects for wealth management, superannuation and telecommunications industry clients. Helping clients to design and operationalise integrated performance management systems, from corporate balanced scorecards to individual KPI frameworks. Working with marketing, business development and operations teams to improve the effectiveness of their structures, processes, resource allocation and performance management.

Before joining Right Lane Consulting, Zoe had 15 years’ experience in operational and management roles. She was previously a business manager, financial controller and management accountant in the publishing, entertainment, communications and IT security industries. She holds a Bachelor of Commerce from the University of Melbourne and an MBA from Melbourne Business School.

• Levy, M., & Pappas, Z. (2015, June). Create compelling company statements. Right Lane Consulting. https://www.rightlane.com.au/create-compelling-company-statements/
• Pappas, Z. (2021 September). The importance of offering quality pro bono consulting services. Right Lane Consulting. https://www.rightlane.com.au/the-importance-of-offering-quality-pro-bono-consulting/
• Williams, D., & Pappas, Z. (2016, May). Preparing for the vision discussion. Right Lane Consulting. https://www.rightlane.com.au/the-vision-discussion/

Her recent experience has included:

• Working alongside an executive director of Australia’s biggest public transport project – to bring their team together, to connect, and align on the key priorities for the team for the next 12-18 months. This included agreeing measures of success and ways of working to deliver their program of work effectively.
• Working with the CEO and board of a community affordable housing organisation in Sydney’s west to agree their overall strategic direction and aspiration and consider key strategic questions to set them up for future success and to assess their investment pipeline and growth strategy.
• Working with the head of External Affairs of a peak body in the energy industry, Gemma worked collaboratively with the team to develop a set of ‘mega themes’ to better define their work priorities and align their work to the broader organisational goals.

Prior to joining Right Lane Consulting, Gemma was director of Strategic Engagement at Industry Super Australia where she was responsible for strengthening relationships between ISA and key stakeholders. Gemma has built her successful career as a skilled leader bringing complex stakeholders together, solving complex problems and leading and driving outcomes.

Gemma was also previously a trustee director of
AustralianSuper, a director of Industry Fund Services and a member of the senior team at the ACTU. She worked in senior roles in the trade union movement for twenty years, including leading organisational reviews for the ACTU. She is a skilled facilitator and enjoys working with boards and teams across a variety of sectors, with her passion being in housing, gender and sustainability.

Gemma is a director of the progressive think tank Per Capita and holds a Master’s degree in Communication from RMIT, an Honours degree in Women’s Studies and Politics from Monash University and is a graduate of the AICD Company Directors course.

Right Lane Consulting. (2024, May). Housing Matters: Unlocking the supply of social and affordable housing at scale

Throughout this work, Les has had the opportunity to make a significant contribution to the development and implementation of many social innovations that have led to better outcomes for disadvantaged communities including:

• Advising disability service providers on their adaptation to the National Disability Insurance Scheme (NDIS) and securing commercial sustainability.
• Delivering the first editions of the State of the Disability Sector following the launch of the NDIS to guide policy development and strategic decision-making.
• Undertaking a feasibility study for the implementation of Social Impact Bonds (SIBs) in Australia, strategic advisor to state governments on 6 SIBs, and advisor on the development of three SIBs.
• Supporting state government agencies to develop strategies to introduce outcomes-based payment mechanisms in relation to child protection, homelessness and social housing.
• Leading the design of key elements of the first phase of New South Wales Social and Affordable Housing Fund.
• Establishing a disability housing-focused real estate investment trust for a disability service provider.
• Promoting the concept of creating shared value for Australian businesses to enhance their social impact through their commercial activities, including the development of a range of case studies.
• Supporting a housing developer to systematically measure and report the social value created by their housing developments.
• Promoting and evidencing the potential for social enterprises and cooperatives and mutuals to play a greater role in delivering government funding services, including disability and aged case services, social and affordable housing, and health and community services.

Les is a pre-eminent voice on the topic of social impact and is a leader in working with for-purpose organisations that are committed to delivering social outcomes.

Les holds a Master of Business Administration from Aston Business School and was a founding member of the Social Impact Measurement Network of Australia and is a member of the Australian Evaluation Society and a fellow of the RSA.

Her recent experience has included:

• Working with the executive of a national disability services provider to understand the possible scenarios arising from disability reform and how they could best position themselves to respond.
• Partnering with the CEO and Deputy CEO of a large plaintiff law firm to redesign the structure of the firm’s support services to increase accountability and align with business priorities.
• Working with the directors of a professional services firm to diagnose governance challenges in the partnership structure and collaborate to establish the framework of an improved leadership structure.
• Leading a 12-month collaborative design and implementation project involving over 40 staff from a national community-based mental health provider to adapt their operating structure and ways of working to further improve the consumer experience while retaining a positive workplace culture.

In addition to her consulting work, Debbie is an experienced non-executive director. From 2009-18 she was a non-executive director of Monash Health, the largest health service in Victoria and in 2015 she was appointed a Fellow of the Australian Institute of Company Directors. Debbie is also on the board of the International Toy Library Association.

Debbie started her consulting career at Booz & Co. She has an MBA (with distinction) from one of the world’s leading programs at INSEAD, a Masters of Operations Research from Auckland University and a Bachelor of Commerce from Canterbury University.

Matt’s experience has included:

• Reviewing operating models for super funds, fintech companies, a major energy company, mining companies, FMCGs, supermarket retailers.
• Reviewing strategy and operating model for the digital R&D agenda of an ASX100 company.
• Reviewing operating rhythms for the investment department of a leading super fund.
• Reviewing an organisation’s values, with respect to connection to strategy and performance culture, for a leading corporate client.
• Facilitating a series of strategy reviews for the Australian office of a global FMCG company.
• Conducting a strategy review for a leading logistics company.
• Conducting a strategy review for a diversified industrial holding company.
• Supporting a super fund in developing an integrated growth strategy.

Matt previously worked for seven years in management roles in the finance function of wholesale bank Abbey Financial Markets in London and the United States. His industry experience spans financial services, mining, retail, consumer goods, transport, energy, oil and gas, telco, government and not-for-profits.

Matt holds an MBA from the Melbourne Business School (Dean’s List) and a Bachelor of Commerce from Monash University.

Simon has extensive experience in delivering occupational violence and aggression training, conducting peer support and leadership development sessions, and providing strategic wellbeing recommendations. In his facilitation, Simon draws on his experience to authentically guide collaboration and the creation of working business outcomes. He has facilitated hundreds of workshops ranging from tactical sessions designed to build effective teams and promoting healthier and more productive workplaces to high level strategic workshops around culture, values and mental health strategy with the key output to enhance organisational wellbeing and performance.

Simon’s ability to deliver dynamic and engaging forums with outstanding impact has resulted in him becoming one of the most reputable facilitators of mental health and wellbeing content in Australia.

Simon’s areas of expertise include human capital management, leadership development, strategic organisational consulting, facilitation and development of senior management teams, mergers/acquisitions integration, assessment and development of organisations and individuals, coaching senior executives and Employee Assistance Programs and CIMS.

Simon’s qualifications include a Bachelor of Science (Honours), Masters of Science in Clinical Psychology and a Diploma of Criminology, and he is a member of the Australian Psychological Society, the APS College of Organisational Psychologists and he is a Registered Organisational Psychologist.

Her recent experience has included:

• Working with Australia’s largest industry superannuation fund’s senior teams to build capability of the organisation, through the development and implementation of a bespoke high performing teams’ framework.
• Working with the board, CEO and executive team of a large Government Agency to develop a 3-year strategy, focussed on redeveloping their priorities to meet the needs of a changing policy and program environment, a reorganisation of government agency responsibilities in the sector and rapidly evolving consumer expectations.
• Working with the CEO and board of a mid-sized community services organisation to agree their overall strategic direction and aspiration, to ensure their priorities align with consumer and funder expectations, and consider key strategic questions to set them up for future success in an evolving competitive market.
• Working alongside the senior leadership team of a large public institution to co-develop action plans for key strategic initiatives across a 3-year time horizon. This included sequencing initiatives to manage competing priorities and to set the organisation up to achieve their strategic aspiration.
• Facilitating multiple executive and board strategy processes across sectors.

Prior to joining Right Lane Consulting, Georgie was an executive director at Teach For Australia, a not-for-profit organisation which aims to address educational inequity in Australia, responsible for the Leadership portfolio. She partnered with both Federal and State based Education Departments, to design, implement and continuously review programs in communities facing educational disadvantage; predominantly those in regional, rural, and remote Australia.

Georgie holds a Bachelor of Commerce, Bachelor of Arts from The University of Melbourne and studied abroad at ITESM University in Mexico.

Dom joins us from Deloitte, where he served as a Senior Manager in the Social Impact Consulting Practice. Over his 5 years at Deloitte, Dominic partnered with Australia’s largest disability, community and aged care providers to develop leading strategies that drive social impact at scale. His leadership and expertise have been instrumental in delivering over 20 client engagements valued at $4.5 million.

Dom has experience in property-focused strategy and transformation projects. Notably, he led the strategy and planning stream to transform The Salvation Army’s Aged Care residential aged care property portfolio and service offering to enable a dedicated focus on homeless and vulnerable older Australians. This involved taking a data driven and needs based approach to identifying which geographies the operation would enter, exit or maintain and driving the detailed design of service and operating models for this high-risk customer cohort.

Dom also partnered with Westhaven, a leading regional NSW disability service provider, to redesign their property portfolio and operations through the establishment of an investment vehicle (a REIT) that has enabled the profitable and sustainable growth and management of Westhaven’s diversified property portfolio. This included coordination and legal, financial and operational due diligence, securing Board approval and the development of detailed service offerings, brands and positioning statements, organisation structure and operating model for 3 new operating entities.

Dom has also led diverse growth-oriented strategy and transformation projects for some of Australia’s leading social impact organisations, Life Without Barriers, Scope Australia, Lifestyle Solutions and LiveBetter.

Prior to his time at Deloitte, Dominic spent 7 years at The Smith Family, most recently as the National Manager of Strategy.

Dominic holds a Master of Business Administration and a Master of Policy Studies from the University of New South Wales, as well as a Bachelor of Arts in Communication from the University of Technology, Sydney. His passion for building the capability of social impact organisations to commercially thrive and deliver impact at scale aligns perfectly with Right Lane Consulting’s purpose.

Her recent experience has included:

• Preparing for and facilitating the board strategy day for a place-based not-for-profit to align on strategic priorities and develop plans for execution; working with a not-for-profit in the education sector to bridge the middle between their organisational strategy and their projects and functional activities; supporting a large social justice firm to execute on their strategy through initiative scoping and development.
• Developing a financial model for a financial services organisation to project the business’ P&L based on its current trajectory, and examine the impact of potential external shocks using scenario analysis.
• Working with a mid-sized superannuation fund to review their service offering for members, employers and advisers, facilitating workshops with senior leaders, executive and board to align on the target aspiration and implications; supporting an industry service provider to review their financial advice offering in light of changes in the regulatory and competitive landscape.
• Working with a large superannuation fund to define their target operating model, across capabilities, culture and ways of working; supporting another one of Australia’s large superannuation funds to establish a new investment risk management framework and supporting operating model.
• Supporting a membership-based organisation to review and design a new membership pricing model to help achieve financial sustainability; working with a not-for-profit in the prevention of family violence sector to develop a new fundraising strategy.
• Assessing and integrating the product portfolios of merging super funds, as well as conducting detailed due diligence.

Helena previously worked as a manager at Deloitte, during which time she worked on engagements spanning strategy and business planning, product design and regulatory reform. Her role also encompassed mergers and acquisitions, and actuarial valuations.

Helena has a Bachelor of Actuarial Studies, majoring in Finance, from the University of NSW. She has also successfully achieved her Actuarial Fellowship, awarded by the Institute of Actuaries of Australia.

His recent experience has included:

• Supporting an Australian university to co-develop a 10-year strategy in a rapidly changing sector, including conducting extensive consultation, developing strategic diagnosis, and shaping the final strategic aspiration and planning.
• Working with a Victorian government agency to develop and cascade their strategy to all staff, building out team and individual level workplans and establishing strategy monitoring software and processes. Coordinating and supporting strategy execution for a law firm, including scoping programs of work, establishing the strategy execution, monitoring, and review process, and supporting specific initiative planning and execution as needed.
• Identifying and conducting detailed analysis on growth opportunities for one of Australia’s largest industry super funds.
• Conducting market assessments for an emergency medical solutions company to inform strategic decisions on where to compete.
• Co-developing updated top team organisation structure for an international medical software company. Developing a ‘rhythm of performance’ for a UN initiative, to clarify accountabilities, embed a strategy execution and monitoring process, and enhance cross-functional collaboration. Refreshing the governance structure of an initiative being jointly delivered by 3 LGAs.
• Conducting program evaluations for 4 employment services providers delivering youth transition programs through federal government funding. Evaluating state government funding for a Victorian Commission.
• Coordinating and supporting due diligence for two deals being considered by a leading investment consultant, including developing blueprints outlining the rationale, expected benefits, and ‘day 1’ design of each transaction.
• Developing and piloting a wellbeing health check process for a national sporting body, involving an in-depth survey and outcomes reporting structure to measure wellbeing outcomes and support.

Aaron holds a Bachelor of Commerce degree with first class honours from the University of Melbourne and honours in Economics with a focus on behavioural biases relating to attribution.

Her experience has included:

• Redesigning the target operating model for project delivery in a professional services firm, through job redesign and process improvement with a user-centric focus; increasing effectiveness of client servicing teams and increasing employability of back-office staff.
• Leading projects with the Commission for Gender Equality in the Public Sector (CGEPS) to explore opportunities to strengthen gender equality mechanisms, in consultation with defined entities. Supported several defined entities in their GIA, GEAP, workplace indicators progress reporting and gender pay gap analysis. Designed a success factors framework to improve gender equality practices within the organisation.
• Conducting a global strategic review for organisational effectiveness and cost efficiency of finance teams. Built a business case for potential areas of improvement including team structure, talent fit assessment, system improvement, process improvement, and centralisation of activities
• Working with different lines of services to cascade strategic decisions through to all staff; providing forums for staff to present their perspective and co-design the implementation plan.
• Designing and delivering end-to-end change management for a multi-country shared service centre and ERP implementation, leading stakeholder alignment, communication, training and staff engagement.

Radhika has a deep passion for creating change agents and is the Founder of Impact Catalyst, which delivers experiential learning projects for undergraduate students, anchored on the UN Sustainable Development Goals. Her recent projects have been commended by the Financial Times and Harvard Business Publishing.

Prior to joining Right Lane Consulting, Radhika was with PwC and EY. Radhika holds a Masters Degree in Human Resource Management and Organisational Analysis from King’s College London, CIPD Level 7, PROSCI certified change practitioner and a Bachelor of Commerce degree (Accounting) from Monash University.

Her recent experience has included:

• Facilitating strategy days with boards and executive teams for multiple organisations, including developing the 3-5 year strategic direction and attendant ‘strategy on a page’.
• Developing Right Lane Consulting’s inaugural Housing Matters Report 2024.
• Designing and delivering sector consultation to inform how a federal government agency can build fundraising capability in the cultural and creative industries.
• Designing and delivering stakeholder engagement to consult members on the current and future state of peak bodies in the community housing sector.
• Supporting an alliance of local councils and social service providers to clarify how they will work together to increase social housing in south east Melbourne.
• Determining the new executive team and organisational structure of a merged social services provider.
• Designing a service excellence hub for a national mental health service provider.
• Designing an early intervention program for young men at risk of violence for a social services provider.
• Drafting an evidence and impact strategy for a national primary prevention agency.

Cassandra is motivated to drive change and make a positive impact and pursues this in both professional and volunteer roles. Cassandra has completed The Observership Program and served on the boards of Music Victoria, CoHousing Australia and Farmer Incubator.

Prior to joining Right Lane Consulting, Cassandra’s most recent role was as the Principal Adviser in the Policy and Advocacy team at the Victorian Chamber of Commerce and Industry. In this role she delivered the Victoria Summit 2021 Playbook, which created a shared vision for Victoria in 2050, and highlights her ability to turn a big idea into a quality deliverable.

Cassandra has a Master of Business Administration at Monash University and received a Dean’s Commendation. She also holds a Bachelor of Business (First Class Honours) from the Queensland University of Technology.

His recent experience has included:

• Supporting fund mergers, developing strategy frameworks, assisting institutional investment advisers, creating council plans, and articulating core purposes and visions for various organisations.
• Designing an agile-based program design framework for a local government client, assisting a large fund review a key team’s current state to identify critical risks and opportunities, and supporting a large government organisation develop a service planning framework for evidence-based decision-making.
• Helping a leading asset consultant undertake an efficiency review program, optimising resource allocation and improving operational effectiveness, assisting a large airport in articulating measurable milestones for strategic priorities, and supporting a large institutional investor in a fee structure review to advance fee simplification and sustainability objectives.

Prior to joining Right Lane Consulting, Dheeraj worked as a management consultant in the strategy team at RMIT University, leading project workstreams and stakeholder engagement efforts in strategic planning and organisational effectiveness.

Dheeraj holds a Master of Engineering Management from RMIT University and a Bachelor of Technology from Amrita Vishwa Vidyapeetham, India.

Alice’s recent experience has included:

• Developing a series of practical, meaningful strategic planning and measurement documents to cascade strategy to business functions and enable ongoing monitoring of progress for a Victorian public authority and purpose-driven organisations.
• Working with a leading Early Years Management (EYM) organisation to review its portfolio performance and potential, building on their strategic approach and portfolio optimisation frameworks and models to present relevant insights on portfolio performance and potential to the executive and board.
• Working with the executive team from a Victorian public authority to define their CEO-2 and full structure of key functions to maximise impact and deliver on strategic ambition. Alice has also supported a global biotechnology company to define its global risk and compliance structure, design new processes and develop interaction and customer experience models.
• Working with the CEO and executive team of an industry superannuation fund to develop a compelling value proposition and service model for its financial help and guidance offering. This included consultation with end users and development of journey maps, personas and mock prototypes.
• Conducting several ways of working focus groups with staff, gathering perspectives required to support the establishment of the new merged division. Alice developed a report for senior leaders with a summary of collective themes heard from staff and proposed next steps to support a successful transition to the new division.
• Reviewing the governance and institutional arrangements for a Victorian government owned corporation and development of an enterprise-wide governance and decision-making framework for a global biotechnology company that was endorsed by the CEO.

Prior to joining Right Lane Consulting, Alice worked as an Associate Manager in Strategy and Consulting at Accenture. She holds a Bachelor of Commerce/Laws (Honours) from Monash University and studied abroad at Maastricht University in the Netherlands.

His recent experience has included:

• Supporting a global member-based responsible investment organisation by reviewing and refreshing their funding model, working with the executive team and board to refresh strategic choices for their 10-year strategy, and engaging their ~5,000+ members through surveys, focus groups, and interviews.
• Working with a state government department to introduce a performance and culture improvement program, define and cascade strategic priorities, and uplift leadership and management capability to enhance wellbeing and influence throughout the Department.
• Supporting one of Australia’s largest super funds by reviewing and optimising investment governance and risk structures, developing and implementing a fund-wide framework to uplift team effectiveness and leadership, and conducting annual/biannual strategy offsites for board directors, executives, and senior management.
• Supporting a national financial services firm through analysing the operating environment and competitors, engaging in customer research to develop a future-fit unique value proposition and service model, and undertaking counter-factual scenario modelling to inform strategic choices and decision making.
• Supporting one of Australia’s largest fund managers by analysing opportunities from the clean energy transition and social and affordable housing sector, and launching roundtables to align stakeholders, bring investor certainty, and streamline delivery on emerging investment opportunities.

Sacha holds a Master of Public Policy and Management and a Bachelor of Arts (Honours) from the University of Melbourne.

His recent experience has included:

• Developing a 4-year strategic plan for an emergency management agency, engaging with key stakeholders to align on the best approach for success in a resource-constrained environment.
• Facilitating a board strategy offsite for a leading peak body, supporting participants to make key strategic decisions in a rapidly changing environment.
• Leading the implementation of a new strategy for a large community housing provider, organising sessions with the CEO and executive team to prioritise initiatives and ensure consistent implementation.
• Conducing an operating model review for a national not-for-profit enterprise, resulting in a more suitable leadership structure, clarified organisational capabilities, and alignment with savings targets. The project incorporated a ‘lived experience’ perspective to promote buy-in for changes.
• Reviewing and advising on roles and responsibilities for senior executives in a public sector organisation, identifying strengths, areas for improvement, and developing recommendations to enhance efficiency and effectiveness.
• Facilitating focus groups to inform a review of an organisation’s operating model, ways of working, and culture, leading to valuable insights and clear next steps for improvement.
• Evaluating youth engagement programs aimed at reducing incarceration rates for a large not-for-profit employment provider across multiple states, completing performance evaluations with recommendations and tools to sustainably enhance the organisation’s impact.

Matthew is a qualified Australian Lawyer and commenced his career at a large professional services firm delivering tax and employment law advisory services to both ASX-listed companies, private companies and not-for-profits.

Matthew has a Bachelor of Laws and Bachelor of Arts degree from Monash University and a Master of Public Policy and Management at the University of Melbourne, which included a first-class honours thesis.

Her recent experience has included:

• Leading the operating model review for a major emergency services organisation in Victoria, conducting a comprehensive review to improve effectiveness through extensive stakeholder engagement, resulting in a detailed diagnosis report and actionable roadmap aligned with its new strategic plan.
• Playing a key role in the five-year strategy development and operating model review for a community services organisation, facilitating workshops, developing strategic documents, and providing insights on resourcing and structure, culminating in a successful public strategy launch.
• Reviewing growth opportunities for an education services provider to enter the EdTech sector, developing a comprehensive landscape and growth opportunities report, including financial modelling, competitor analysis, and strategic recommendations, helping them narrow down strategic options and growth decisions.
• Working on a series of projects with the Commission for Gender Equality in the Public Sector, including co-developing a public-facing strategic plan, evaluating the efficiency and effectiveness of progress reporting, and understanding barriers and enablers for GIAs in rural and regional councils and hospitals across Victoria.
• Working on the inclusive education strategy for a Catholic education organisation, demonstrating her commitment to ensuring all students have access to high-quality education and support services.

Afsaneh brings together deep subject matter expertise and hands-on experience, making her a trusted advisor to organisations seeking meaningful change. She excels in navigating complex stakeholder environments and is deeply committed to advancing purpose-driven initiatives.

Afsaneh holds an MBA from Melbourne Business School, where she served as President of the Net Impact Club and Vice President of the Women in Management Club. She currently leads the Women Alumni Network at MBS and is deeply committed to purpose-driven work and inclusive impact, values that align strongly with Right Lane Consulting’s mission.

Adrian’s recent experience has included:

• Supporting a not-for-profit wellbeing organisation in searching and evaluating for potential partnerships within the mental health, aged care and chronic conditions sector.
• Assisting a large disability service provider in evaluating the financial and workforce impact of the recent NDIS reforms through building a financial model.
• Working across different sectors such as community legal centres, industry associations and local governments in developing their strategy on a page through conducting multiple focus groups, strategic thinking and strategic planning workshops involving the board and executives.
• Developing the Australian housing crisis report which highlights the increasing demand coupled with a chronic undersupply along with suggested new approaches to housing through partnership with institutional investors and the build-to-rent model.
• Supporting in evaluating the business economics of a large organisation providing aged care, disability and children, youth and inclusion services to better understand centralised and decentralised corporate costs to be more competitive to funders.

Prior to joining Right Lane Consulting, Adrian was a senior associate at the PricewaterhouseCoopers Corporate Finance team.

Adrian holds an MBA from Melbourne Business School and did a double major undergraduate degree in Finance and Accounting at DePaul University in Chicago.

Ben’s recent experience has included:

• Supporting a not-for-profit community housing provider to articulate their value proposition and search and evaluate potential partners to execute their ambitious growth agenda.
• Helping a not-for-profit community housing provider prepare for their board strategy day by analysing their external and internal environment. This involved interviews with the board and developing archetypes and journey maps for high-needs customer cohorts.
• Leading a workstream developing archetypes and journey maps to help a public sector client understand the needs of its key customer cohorts and identify gaps in required capabilities. This included direct customer engagement through a survey and focus groups, followed by analytics of key outputs.
• Supporting a not-for-profit community housing provider prepare a tender for the HAFF CTAP funding round.
• Designing and facilitating workshops with C-Suite stakeholders to identify desired future-state capabilities for the client’s HR function. Conducting resource modelling to identify resource requirements.
• Designing an evaluation framework to score development programs targeting disadvantaged communities. Used the framework to score and prioritise the programs and created a cost model and business case to package the resulting savings.

Prior to joining Right Lane Consulting, Ben was a Senior Consultant in the Business Transformation team at Ernst & Young. Ben has also worked for start-ups disrupting the healthcare and financial services sectors in Australia and the US.

Ben holds a Bachelor of Commerce from the University of Sydney, achieving a double major in Finance and Economics. He has also studied Design Thinking at New York University and Development Economics at the London School of Economics.

Josh’s recent experience has included:

• Assisting the asset allocation team of a large superannuation fund in developing their 3-year strategy, and determining the structure and performance management processes to support its delivery
• Conducting an operating model diagnosis for the member services division of a large superannuation fund as part of the development of a new organisation design
• Conducting an operating model diagnosis for a community housing provider to understand how they can be best set up to deliver all 4 of their housing services
• Assisting the executive team of a community housing provider in clarifying the projects, accountabilities and resources to deliver on their growth agenda and strategic plan
• Supporting the CEO of a not-for-profit organisation in the domestic and family violence space to determine how their funding model and functional structure can best support their strategic plan
• Facilitating a workshop with the senior leadership group of one of Australia’s largest retailers to align on resourcing, sequencing and interdependencies across initiatives as part of their refreshed strategic plan
• Helping the Australian subsidiary of a global electronics manufacturer to develop its strategy by conducting analysis on their operating environment and supporting senior leaders to plan their strategic initiatives

Prior to joining Right Lane Consulting, Josh worked in qualitative research at a strategic marketing consultancy and interned at a boutique management consulting firm.

Josh is passionate about financial inclusion and improving people’s housing security. Whilst completing his studies, Josh was a project leader at the Melbourne Microfinance Initiative, a student-run consultancy. He worked with a microfinance institution based in Laos to develop an environmental sustainability strategy, and with one of the largest charities in the Philippines to conduct a social return on investment which valued the impact of national disaster relocation program.

Josh has a Bachelor of Commerce from the University of Melbourne with majors in economics and marketing.

Pri’s recent experience has included:

• Conducting a strategic options assessment for an aged care provider ahead of sector reforms by modelling scenarios, testing client and service mix, and service delivery models.
• Supporting the strategy and planning process for a national housing and homelessness peak and a not-for-profit family relationship support service organisation.
• Supporting with an operating-model review for a profit-to-members super fund focused on capability and culture, and developing a practical change playbook to support executives in leading the transition.​

Prior to joining Right Lane Consulting, Pri was a management consultant at Kearney for 5 years, delivering data-heavy transformation and transaction projects across ANZ, Europe and Southeast Asia.

Pri received a full scholarship to study a Master of Business Analytics at the Melbourne Business School. She holds a Bachelor’s in Mathematics and Statistics from St. Xavier’s College and has deep experience in modelling and visualisation. She has also studied Sustainable Supply Chain management at the University of Cambridge.

With over 3 years of consulting experience, Nathan has led complex projects that combined structured problem-solving, stakeholder engagement, and data-driven analysis, demonstrating a flair for translating complexity into clear, actionable strategies.

In his previous role, Nathan led a sports strategy for a leading Australian university – guiding senior stakeholders, designing and analysing surveys, and facilitating workshops to co-create a forward-looking strategy. He also led multiple market research and growth strategy projects in the online education sector, managing survey deployment to thousands of participants and developing data-driven insights to inform growth opportunities.

Nathan completed an intensive program in cloud, data, coding, and agile delivery, equipping him with strong technical foundations in modern analytics. He applied these skills across client projects – developing dashboards, automating workflows, and research and insight development.

Nathan holds a Bachelor of Commerce from the University of Melbourne where he majored in Accounting and Finance and graduated with first-class Honours. He also completed an international program at the University of Southern California’s Marshall Business School.

Freya’s recent experience has included:

• Conducting a strategic diagnosis for a pharmaceutical company that highlighted the impetus to grow
• Developing bespoke content to assist a community service provider build an internal partnership practice
• Assisting in the development of a lived experience plan for a State Government Commission by producing thought-provoking material and outcomes for 13 engagements involving 3 different cohorts
• Supporting the development of and engagement with 3 distinct scenarios to help a superannuation firm explore the future of its service and operating model
• Producing the facilitation materials and managing on-the-day logistics of a philanthropic summit that brought together over 90 community leaders, philanthropic organisations and academics to share insights and discuss philanthropic solutions for systemic transformation

Freya is a graduate with first-class honours in Bachelor of Science Advanced in Global Challenges from Monash University. During her Honours year, Freya worked in partnership with the Word Mosquito Program to develop and conduct a knowledge, attitude and practice survey on mosquito-borne disease and mosquito control in Cairns, since the local elimination of dengue.

Arielle’s experience has included:

• Co-developing comprehensive strategies for organisations to achieve their long-term goals and objectives. This involved conducting internal and external analysis, facilitating workshops with board members and assisting in developing actionable plans to deliver on the organisation’s strategic direction.
• Contributing to the design and implementation of efficient service and operating models for leading community service providers to align internal teams and improve decision-making.
• Playing a key role in supporting DEI initiatives within organisations, such as conducting Gender Impact Assessments (GIAs) on significant projects, processes and services.
• Managing several projects, ensuring the timely delivery and adherence to project goals. Responsibilities included coordinating project teams, monitoring progress and mitigating risks to achieve successful project outcomes.

Before joining Right Lane Consulting, Arielle was a Key Accounts Manager at Procter & Gamble, where she specialised in e-commerce sales strategy and implementation. In addition to her professional roles, Arielle has made significant contributions as a team lead at 180 Degrees Consulting, where she worked with a non-profit organisation to develop a social impact metrics and evaluation framework and managed a team of five consultants.

Arielle holds a Global Executive MBA and a Master of Business Marketing from Monash University. She also earned a Bachelor of Science in Business Management degree from De La Salle University, Philippines.

In his previous role as a Commercialisation Associate at Monash University, Cory managed a diverse portfolio of projects, securing over $1.3M in funding and leading strategic initiatives that significantly improved process efficiency.

In other roles, Cory led a team of consultants and key client relationships at legal advisory firm, where he led a team of 6 consultants while managing 15+ key client relationships, delivering the company’s most successful year in terms of revenue and clients processed and developed data-driven solutions at IP advisory firm where he designed and implemented a data-driven fee calculator that standardised pricing strategy, resulting in a 25% revenue, created firm-wide analytics dashboards, improving project tracking and early identification of at-risk engagements.

His work is characterised by a deep analytical capability, strong business acumen, and a commitment to delivering exceptional results. Cory’s unique blend of technical depth, commercial insight, and strategic problem-solving will makes him a valuable asset at Right Lane Consulting.

‘Right Lane Consulting’s focus on impact, and their passion to give back to the broader community, resonates incredibly strongly with me and I’m hugely excited at the opportunity to be part of a team working to achieve this goal.’

With a PhD from Monash University and a Master of Chemistry (first class honours) from the University of Oxford, Cory has excelled in both academic and professional realms.

Lauren matches consulting teams with client projects, considering clients’ needs and project requirements, team balance, and consultants’ development needs. She works closely with our senior associates, project managers, and analysts, coaching them on engagement management, in order that we can continue to deliver to the highest professional standards.

Lauren also leads our design and data visualisation team whose remit is to create workshop materials, presentations and reports of exceptional quality.

Her ability to think through projects from start to finish helps to ensure that Right Lane Consulting projects run smoothly and that no stone is left unturned.

Lauren holds Bachelors and Masters degrees in Business from La Trobe and Victoria universities respectively.

Bec has worked for a wide range of publishing and for-purpose organisations, both in-house and freelance.

Her most recent role was Product and Design Manager for a large family business, where she was responsible for all aspects of brand design, marketing and product design. She brings a passion for finding ways to do things better and create excellent design outcomes at all levels… and she likes to add sparkle to everything!

Bec has a Bachelor of Arts (honours) from the University of Melbourne, a Diploma of Graphic Art from RMIT and a Certificate IV in Visual Art from the Northern College of Art and Technology (NCAT).

Specialising in presentation design and branding, Euan has an innate ability to blend creativity with technology to create impactful designs across digital and print for our clients and the Right Lane Consulting brand.

Beyond design expertise, Euan excels at modernising outdated or intricate processes by leveraging emerging technologies to streamline operations and reduce costs for the consulting team.

Euan holds a Bachelor of Design (Communication Design) with Distinction from RMIT University.

Jackie and Aristotle have 2 things in common. First, a commitment to excellence. Second, the desire to be judged by what they do, not what they say.

Jackie has been with Right Lane Consulting in varying roles for 13 years. In her current role, Jackie is responsible for embedding Right Lane Consulting’s quality assurance standards in all engagements across the firm reflecting our firm’s commitment to top-quality consulting outcomes, and service quality. Right Lane Consulting enjoys a ‘world class’ net promoter score, currently in the mid-70s. Jackie’s role is to keep it there and, in doing so, create long-term, trusted partnerships with our clients.

Jackie holds a Bachelor of Arts (majoring in Geography and Psychology) and a Bachelor of Architecture (with honours) from the University of Melbourne.

Penelope has a strong track record in the social impact sector, driving sustainable business growth and fostering mission-driven initiatives. Before her current role, she served as Head of Operations for KPMG’s ESG team, directly supporting the Partner-in-Charge and managing operations for a 170-member team.

Her diverse career includes founding A Little Good, a social enterprise dedicated to fair trade and ethically made children’s toys and gifts. She was also Head of Operations at BetterEvaluation, where she played a pivotal role in its merger into The World Bank, and worked at World Vision as Child Sponsorship Engagement Manager, bridging the gap between Australian sponsors and some of the world’s most vulnerable children.

Penelope holds a Graduate Certificate in Social Impact from Swinburne University, a Master of International Business from the University of Melbourne, and a Bachelor of Arts and Bachelor of Business Management from Monash University. She is currently pursuing an Executive MBA.

Recognised for her contributions to social impact, Penelope has been awarded the Emily McPherson Scholarship from RMIT for female leaders in the sector and the Faculty Scholarship at Swinburne University for her work in social impact.

Shona brings a wealth of experience to Right Lane Consulting, working for large corporate and not-for-profit organisations, where she consistently demonstrated her outstanding organisational skills and attention to detail.

Shona prides herself on building high-quality client relationships with diverse stakeholders and excels at managing executive offices, streamlining processes and driving organisational success.

Her achievements include coordinating high-profile events under budget, implementing award-winning recognition programs, and managing critical projects with precision and efficiency.

Shona’s dedication to continuous improvement and her ability to adapt to new technologies have earned her consistent recognition and accolades.

Shona holds an Associate Diploma of Business.

Stefan received a PhD from the University of Jena in Germany. He holds a Master degree in Business Education and is certified as both, Executive Coach and Team Coach (both through IECL).

Mark specialises in financial strategy and financial modelling, providing deep insights to help clients make high-yield decisions.
Some of Mark’s previous projects include:

• Developing a ‘Big Data’ strategy for one of the Big Four banks, allowing it to deploy its customer data to the Cloud, providing valuable and actionable insights into customer behaviours and preferences.
• Assisting another Big Four bank to update radically its Treasury capital management system.
• Developing a business plan and building a financial model to facilitate the transfer of funding and operations of a global medical non-for-profit group to a new organisation.
• Developing a go-to-market strategy, business plan and then capital raising for a start-up renewable energy company, raising $9 million.
• Conducting a strategy review, and accompanying financial forecasting, for an Australian clean-tech property investment fund.

Mark has built sophisticated, powerful financial models for:

• A large housing investment company, including three separate investment funds and two other business divisions, for a large capital-raising.
• A large industry superannuation fund, to forecast and model member contributions, funds flow and funds under management, to inform the fund’s policy engagement with the Australian federal government.
• A large Australian charity, to forecast and test its plan to restructure its workforce.

Mark has a Bachelor’s Degree in Business Systems from Monash University and a Graduate Diploma of Applied Finance and Investment from the Securities Institute of Australia.

Her experience has included:

• Leading the strategic planning process across multiple business units at an eCommerce/retail company including the development of a 3-year strategy, OKRs, operating plan, technology roadmap, headcount plan and budget.
• Leading the development of a new revenue growth strategy for an Australian electricity transmission company through current state assessment, market analysis, strategy development and financial modelling.
• Managing the strategic restructure of a global mining services company through future-state organisation design, cost modelling and executive engagement.
• Facilitating multiple global workshops to gain executive alignment of vision, target operating model, organisation structure and KPIs for a global financial services company.

Prior to joining Right Lane Consulting, Ashlee was based in New York, working as a senior manager in the Strategy and Corporate Development team of a US$2.1bn eCommerce/retail start-up, Warby Parker. Prior to that, Ashlee spent 4 years in the strategy team at EY.

Ashlee has a Bachelor of Economics and Bachelor of Commerce from Monash University.

She has worked in senior roles in a number of government agencies and has provided consulting services in health, justice, emergency management, education, transport and workers compensation.

In 2014, Llewellyn lost most of her eyesight to a hereditary eye condition. She is a Fellow of the Australian Institute of Company Directors and the Williamson Community Leadership program. In 2020 she founded WaterAble, a network for people with disability and their allies in the Australian water industry.

Llewellyn has designed and led WaterAble leadership programs, industry workshops to improve disability inclusion, and has developed a financially sustainable structure for the WaterAble network.

Jess’s experience has included:

• Working closely with clients to diagnose the internal and external factors impacting upon their organisations, and using this knowledge to inform the development of their strategic plans. Facilitating strategic planning workshops for social-impact organisations, helping to balance financial needs with social aspirations.
• Working with the executive team of a family business to develop a revised organisational structure based on their new strategy. Developing a fit-for-future performance management approach for a mutual insurer to help uplift management’s focus on results and better support staff with their development.
• Engaging with teams to help them understand the broader organisational strategy and how their contribution has impact; supporting team and individual performance plans in line with the needs of the business strategy.
• Supporting organisations across education, local government and emergency services to better understand the state of gender equality in their workplaces, identify strategies to improve their performance and build internal capability through collaborative learning and training.
• Planning and facilitating inclusive stakeholder engagement processes, ensuring all perspectives are expressed and fostering innovation in client organisations.

Jess represents that rare mix of analytical thinking and creative expression.

With degrees in Mechanical Engineering (first class honours) and Arts (Drama and Theatre Studies) from Monash University, she appreciates bold visionary thinking supported by solid evidence.

Prior to consulting, Jessica worked at the University of Melbourne in a senior workplace relations and investigations role, navigating a highly unionised and complex stakeholder environment. Her work involved resolving sensitive matters with discretion and empathy, often in high pressure situations.

Jessica regularly advises on modern workforce practices, including designing and reviewing HR policies, delivering practical workplace training, and providing strategic advice on creating inclusive, safe and legally compliant workplaces. Her work is grounded in a deep understanding of employment law, organisational culture and the evolving expectations of public sector workplaces.

Clients value her pragmatic and thoughtful approach, particularly her ability to manage sensitive issues with fairness, precision and care.

Jessica holds a Master of Employment and Labour Relations Law and is an accredited HR professional with the Australian HR Institute.

Cressida recently served as Commissioner for Economic Growth and Better Regulation Victoria, where she completed a report into the role of Artificial Intelligence throughout the Victorian Economy. Prior to this, Cressida was the Chief Executive Officer of Office of Projects Victoria (OPV) for over 3 years. During her time at OPV, Cressida led the organisation in providing trusted independent advice to the Victorian Government, project portfolio oversight and assurance for major infrastructure, and improvements to project delivery.

Cressida’s experience also includes:

• Non-Executive Director at State Trustees.
• Victorian Executive Director at Property Council of Australia.
• Executive Director and Founder of SBDO, a managerially active private equity firm and Chief Executive Officer of its property division, where she led significant growth and productivity improvements.

Cressida holds a Law degree from the University of Adelaide.