Care and support economy

Throughout this work, Les has had the opportunity to make a significant contribution to the development and implementation of many social innovations that have led to better outcomes for disadvantaged communities including:

• Advising disability service providers on their adaptation to the National Disability Insurance Scheme (NDIS) and securing commercial sustainability.
• Delivering the first editions of the State of the Disability Sector following the launch of the NDIS to guide policy development and strategic decision-making.
• Undertaking a feasibility study for the implementation of Social Impact Bonds (SIBs) in Australia, strategic advisor to state governments on 6 SIBs, and advisor on the development of three SIBs.
• Supporting state government agencies to develop strategies to introduce outcomes-based payment mechanisms in relation to child protection, homelessness and social housing.
• Leading the design of key elements of the first phase of New South Wales Social and Affordable Housing Fund.
• Establishing a disability housing-focused real estate investment trust for a disability service provider.
• Promoting the concept of creating shared value for Australian businesses to enhance their social impact through their commercial activities, including the development of a range of case studies.
• Supporting a housing developer to systematically measure and report the social value created by their housing developments.
• Promoting and evidencing the potential for social enterprises and cooperatives and mutuals to play a greater role in delivering government funding services, including disability and aged case services, social and affordable housing, and health and community services.

Les is a pre-eminent voice on the topic of social impact and is a leader in working with for-purpose organisations that are committed to delivering social outcomes.

Les holds a Master of Business Administration from Aston Business School and was a founding member of the Social Impact Measurement Network of Australia and is a member of the Australian Evaluation Society and a fellow of the RSA.

Dom joins us from Deloitte, where he served as a Senior Manager in the Social Impact Consulting Practice. Over his 5 years at Deloitte, Dominic partnered with Australia’s largest disability, community and aged care providers to develop leading strategies that drive social impact at scale. His leadership and expertise have been instrumental in delivering over 20 client engagements valued at $4.5 million.

Dom has experience in property-focused strategy and transformation projects. Notably, he led the strategy and planning stream to transform The Salvation Army’s Aged Care residential aged care property portfolio and service offering to enable a dedicated focus on homeless and vulnerable older Australians. This involved taking a data driven and needs based approach to identifying which geographies the operation would enter, exit or maintain and driving the detailed design of service and operating models for this high-risk customer cohort.

Dom also partnered with Westhaven, a leading regional NSW disability service provider, to redesign their property portfolio and operations through the establishment of an investment vehicle (a REIT) that has enabled the profitable and sustainable growth and management of Westhaven’s diversified property portfolio. This included coordination and legal, financial and operational due diligence, securing Board approval and the development of detailed service offerings, brands and positioning statements, organisation structure and operating model for 3 new operating entities.

Dom has also led diverse growth-oriented strategy and transformation projects for some of Australia’s leading social impact organisations, Life Without Barriers, Scope Australia, Lifestyle Solutions and LiveBetter.

Prior to his time at Deloitte, Dominic spent 7 years at The Smith Family, most recently as the National Manager of Strategy.

Dominic holds a Master of Business Administration and a Master of Policy Studies from the University of New South Wales, as well as a Bachelor of Arts in Communication from the University of Technology, Sydney. His passion for building the capability of social impact organisations to commercially thrive and deliver impact at scale aligns perfectly with Right Lane Consulting’s purpose.

Adrian’s recent experience has included:

• Supporting a not-for-profit wellbeing organisation in searching and evaluating for potential partnerships within the mental health, aged care and chronic conditions sector.
• Assisting a large disability service provider in evaluating the financial and workforce impact of the recent NDIS reforms through building a financial model.
• Working across different sectors such as community legal centres, industry associations and local governments in developing their strategy on a page through conducting multiple focus groups, strategic thinking and strategic planning workshops involving the board and executives.
• Developing the Australian housing crisis report which highlights the increasing demand coupled with a chronic undersupply along with suggested new approaches to housing through partnership with institutional investors and the build-to-rent model.
• Supporting in evaluating the business economics of a large organisation providing aged care, disability and children, youth and inclusion services to better understand centralised and decentralised corporate costs to be more competitive to funders.

Prior to joining Right Lane Consulting, Adrian was a senior associate at the PricewaterhouseCoopers Corporate Finance team.

Adrian holds an MBA from Melbourne Business School and did a double major undergraduate degree in Finance and Accounting at DePaul University in Chicago.