Lifeline Macarthur and Western Sydney is a leading charity providing crisis support and suicide prevention services that help change the focus in people’s lives from crisis to opportunity and promotes emotional well-being and build community capacity in the communities of South West and Western Sydney, Macarthur and the Southern Highlands.

Lifeline Macarthur and Western Sydney engaged Right Lane to develop an ambitious 5-year strategic plan that aims to maximise its impact in the community and build capacity to assist more help seekers.

Right Lane facilitated an inclusive process, using virtual workshops to develop a 5-year plan that provided clarity for the strategic focus of the next 5 years, defining goals, measures and key initiatives for the organisation. Right Lane also supported the strategy’s implementation through co-development of specific action plans and prioritisiation and sequencing for the agreed initiatives.