Victoria State Emergency Service

Victoria State Emergency Service (VICSES) is a volunteer-based organisation, providing emergency assistance to communities across the state to minimise the impact of emergencies and strengthen the community’s capacity to plan, respond and recover when emergencies occur. Throughout 2017, Right Lane worked with the VICSES board and executive team to develop the organisation’s 2018-2022 Strategic Plan, including establishing the strategic direction and high-level priorities. Right Lane also worked with a cross functional group to refresh the organisation’s core values and ensure they reflected the culture required to deliver their new plan.