Stuart Wilkinson – May 2013
This article provides insights into some of the human aspects of change management. Drawing from the literature on dispute resolution and mediation, organisations will be better prepared for change if their leaders engage in ‘deep listening’ to understand the motivations and behaviours of their employees.
Zoe Pappas – May 2013
Zoe Pappas discusses the need to include stakeholders in strategic projects and change initiatives. She stresses the importance of defining the ‘who, what, when, why and how’ of stakeholder involvement and outlines Right Lane’s approach to stakeholder engagement from the very beginning in strategic projects.